Archive by Author

50+ Free Black Friday & Cyber Monday Banners

24 Oct

Black Friday and Cyber Monday weekend are one of the busiest times of year for online shopping. In 2016, Cyber Monday saw records being broken as the biggest day in history for U.S eCommerce with over $3.45 billion being spent online*.

The design team at freewebstore HQ thought we’d help you prepare for BFCM weekend by providing over 50 Black Friday and Cyber Monday banners – for free, of course.

Each download bundle comes with .ai and .png files so you can quickly add them to your freewebstore online store or edit them as you wish. Enjoy 🙂

Ribbon % Bundle x 54 (Landscape)

Ribbon-Example

Download Bundle

 

Circle Ribbon Bundle x 6 (Landscape)

RibbonCircle-Example

Download Bundle

 

Simple Bundle x 12 (Landscape & Square)

Simple-Example

Download Bundle
We hope that these banners will come in handy for the biggest sale of the year! From all at freewebstore – happy selling!

*http://fortune.com/2016/11/29/cyber-monday-2016-sales/

Happy Customers = Profitable Customers

14 Sep

There is no denying that customer service is a huge part of daily life in the eCommerce world; it’s what makes your customers happy and what makes your customers keep returning to your webstore.

Here are 5 quick tips on how to improve customer service on your webstore:

1.  Easy Navigation

If your customer has a problem or wants to return an item, then having “Contact” and “Returns” links in your main navigation helps your customer quickly find what they are looking for. In both cases your customer may already be quite irritated and making it easy for them to find these pages will increase usability and overall happiness.

2. Your Email Address

Some customers may want to contact you directly. It’s worth investing in your own domain email address such as support@yourdomain.com or info@yourdomain.com. Your customers may find  these more professional than a gmail, outlook or yahoo email address.

3. Email Correspondence

Keep your emails friendly and professional, it’s that simple:

  • Use customers names if available (Mr Smith, Miss Doe, etc).
  • Use your manners (Thank you, Please etc).
  • Check your spelling and grammar.
  • Do not use slang or text-speak.
  • Do not use profanity.

4. Social Media
Social media is fantastic for connecting with your target audience. Use it! It’s a great way to promote new products, special offers and events. It’s also a great way to keep in contact with your customers and sometimes the easiest way a customer can get in contact with you. Again, be friendly and professional.

5. Frequently Asked Questions

Sometimes a customer may have a quick question and having a Frequently Asked Questions page on your store can help a customer find that all important answer quickly. Having this page can also reduce the number of emails you get so why not create one?

For a more in-depth look at customer service read our walkthrough.

Do you have any great tips on customer service to share? Comment below 🙂

Adding Google+ Social Plugins to your Store

15 Jan

It’s an easy process to add a “Google+ 1” or “Google+ Follow” button to your store; so why not create an account and spread your web store even further.

Step 1

Go to either of the following links:

+1 Button: https://developers.google.com/+/web/+1button/

Follow Button: https://developers.google.com/+/web/follow/

Step 2

Edit the settings on the left hand side of the page until you get the button design you want. (For the +1 button you may also need to sign into your Google account).

edit settings

Step 3

Once the button design is perfect for you, simply copy the code on the right hand side of the page.

copycode

Step 4

Then log into your Freewebstore Control Panel and navigate to the edit section for the page, product or banner area you wish to add the button to, and paste the code into the TOOLS > SOURCE CODE section of the text-editor.

2

Click the “OK” button and then click “Save”.

Your Google + plugin button will then be displayed on your web store and users will be able to follow or share the content on the page.

Google + Share

If you need any assistance with this please get in touch with the Freewebstore support team.

Adding Twitter Social Plugins to your Store

11 Sep

Adding Twitter Social Plugins to your Store

Using Twitters social plugins is a fantastic way for your users to Tweet about your products or store content to their friends and followers. It’s a great way to spread your content that little bit further with the potential impact of bringing new customers to your webstore. Just follow these few simple steps to add these social plugins:

Step 1

  1. Go to the following URL: https://about.twitter.com/resources/buttons
  2. Select the button you wish to add to your page/ product page.
    twitter_buttons
  3. The “Share a link” button is the easiest plugin to add to your page content if you simply wish for your users to share your page content and does not need any additional information adding before implementation. This blog article will concentrate on this button, however if you wish to add any of the other buttons remember to add the additional information before moving onto the next step.

Step 2

  1. Once you have selected the “Share a link” button you will be presented with Button Options on the left hand side and the Preview and Code section on the right hand side. Simply copy the code that is provided.
    code
  2. Then log into your Freewebstore Control Panel and navigate to the page/ product page you wish to add the Twitter Social Plugin button to.
  3. Click the TOOLS > SOURCE CODE button within the page/ product edit text-editor.
    2
  4. Paste the code provided by Twitter, click [OK] and then click [Save].
    twitter_button_implementation

Your Twitter button will now be added to your page/ product page and your customers will be able to share the content of the webpage on their Twitter feed.

If you need any assistance with this please get in touch with the Freewebstore support team.

Additional Help Links

https://dev.twitter.com/web/tweet-button

https://support.twitter.com/articles/231474

 

Adding Facebook Social Plugins to your Store

7 Aug

Allowing your customers to like and share content with their friends is a great way to advertise and maximise traffic to your store and here is how you can do it:

Step 1

  1. Go to the following URL: https://developers.facebook.com/docs/plugins/like-button
  2. Within the “Like Button Configurator” section enter the URL of the page/ product you would like to add a Like and Share button to and click the [Get Code] button. Note, you may wish to change the settings to get the layout you prefer.

1

Step 2

  1. Log into your Freewebstore Control Panel and navigate to: Design > Theme Editor > Banners > Footer.
  2. Click the TOOLS > SOURCE CODE button within the banner text-editor.
    2
  3. Paste the Javascript SDK code provided by Facebook into the Source Code section of your text-editor, click [OK] and then click [Save] to save your footer banner.

3

Step 3

  1. Navigate to either the page/ product edit page that you wish to add the Facebook Like and Share button to.
  2. Click the TOOLS > SOURCE CODE button within the text-editor.
  3. Paste the second snippet of code that Facebook have provided you, click [OK] and then click [Save].

4

Your Like and Share buttons will now be added to your page/ product page and your customers will be able to like and share the content as much as they like.

If you need any assistance with this please get in touch with the Freewebstore support team.

Additional Help Links

https://developers.facebook.com/docs/plugins/faqs

 

 

 

 

 

 

 

 

Linking Established Websites to your Store

21 Nov

Do you already have an established website and want to link your Freewebstore to it?

Creating sub-domains is a great way to do this.

Now, you say. What exactly is a sub-domain? A sub-domain is a subdivision of a domain, such as: store.example.com, or, shop.example.com. The name possibility is endless but the results can be great.

If you already have an established website, such as example.com and want to create a sub-domain of store.example.com follow the steps below:

URL Bar Example - Sub Domains

URL Bar Example – Sub Domains

Step 1
1. Log in to your domain registrar.

2. Go to the control panel of the domain name that you want a sub-domain for.

3. Find a “Sub-domains” button or “Create sub-domains”.

4. In the domain name text area, type in the sub-domain name e.g. store or shop.

5. In the directory area enter the directory that the sub-domain will map to.

Of course all registrars have a different way of creating sub-domains, however, they are all very similar in the way this is done. Here’s a couple of links to different registrar tutorials:

123-Reg  |  GoDaddy  |  One.com

If you need help with this, send our support team your log in details and we will do this for you.

Step 2

Now that you have a sub-domain you must now attach it to your store. Click the link below to view a tutorial on how to do this:

Attaching Domain Names

If you need help with this, send our support team your log in details and we will do this for you.

Step 3

Now that your sub-domain is attached to your Freewebstore you now need to create a link on your already established website that will link to your store. Customers will then be able to access your store through your established site.

Sub Domain Linking

And there you have it, congratulations on your new sub-domain.

If you have any problems or queries regarding this blog post please get in touch with the FreeWebStore support team.

External Help Sources

Sub Domains and Google Analytic’s 

Benefits of Sub Domains