Some more good news coming out of freewebstore HQ; We've updated the 'customer account' section to provide a more pleasant user experience for your customers.
The new customer account section overview
A little bit more info...
So we've given the 'customer account' section a little bit of a facelift in addition to adding some new, exciting features. The aim? To provide your customers with a better user experience and help increase your customer retention.
Some of the new features include:
Abandoned cart information
We've added an abandoned cart section, so if your customer left some products in the cart without completing that all-important transaction, they can order without having to route around
The abandoned cart section - storing previously abandoned information in the hope it re-engages your customers
Write a review button
We've implemented a 'write a review' button next to previously purchased items, in the hope that you'll gather more customer feedback and suggestions.
The new customer account section allows your customers to leave feedback on their purchase(s)
We've added a support section within the customer account so that your customer can contact you easily and conveniently
The new 'support' section, allowing you to stay on top of your customer's demands
Our new newsletter subscription section allows your customers to easily subscribe to your latest company emails at the click of a button, increasing the newsletter subscriber uptake!
Great! How do I claim it?
If you've got the 'customer account' section already enabled we've migrated you over to the new customer account area - you don't have to do anything at all.
If you've yet to enable the customer account feature you can do free of charge via your freewebstore account Settings > Basket Settings > Customer Accounts > Enable Customer Accounts. Once the new My Account has been rolled out to your store it will appear automatically without you having to lift a finger!
Can I change the text?
Of course you can! You can change the phrases listed below via the Design > Language Packs section of your freewebstore Control Panel.
Any carts created on our store that haven't been completed will appear here automatically. You can then choose to complete the purchase should you wish.
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If you have any questions or issues please feel free to get in touch and we'll get back to you as soon as possible.
No abandoned carts yet, get shopping! :)
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